Terms Of Service
Terms of Service
Overview
This website is operated by Sugnaa. Throughout the site, the terms “we”, “us”, and “our” refer to Sugnaa.
By visiting our website or purchasing from us, you agree to use our services under the following Terms of Service, including all policies referenced on this website.
These terms apply to all users of the site, including customers, browsers, merchants, and contributors of content.
If you do not agree with these terms, please do not access or use the website.
Our online store is hosted on Shopify, which provides the platform that allows us to sell our products and services to you.
1. Use of the Website
By using this website, you confirm that:
- You are at least the legal age in your place of residence, or
- You have permission from a parent or guardian to use this website.
You agree not to use our products or website for any illegal or unauthorized purpose, including violations of copyright or other applicable laws.
Any attempt to introduce harmful software, viruses, or malicious code may result in immediate termination of your access to the website.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
Certain content you provide (excluding payment details) may be transferred across networks and adapted to technical requirements of devices or systems. Payment information is always securely encrypted during transmission.
You may not:
- Copy or reproduce any part of the website
- Resell or exploit the website or its services
- Access the site for commercial use without written permission
3. Accuracy of Information
We aim to keep all information on our website accurate and up to date. However, we cannot guarantee that all information is always complete, accurate, or current.
Content on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify website content at any time without obligation to update it.
4. Product Information & Pricing
Prices and product descriptions may change without prior notice.
We may also:
- Limit the quantity of products available
- Restrict sales by region or customer
- Discontinue products at any time
While we make every effort to display product colors accurately, device screens may show colors differently.
5. Orders & Billing Information
We reserve the right to refuse or cancel any order at our discretion.
Orders may be limited or canceled if they appear to be placed by:
- Resellers
- Dealers
- Distributors
Customers must provide accurate and up-to-date account and billing information to ensure successful order processing.
For more details, please review our Returns & Exchange Policy.
6. Third-Party Tools
Our website may offer access to third-party tools or services that we do not control.
These tools are provided “as is” and “as available” without warranties or endorsements.
Your use of these tools is entirely at your own risk, and you should review the terms provided by the respective third-party providers.
7. Third-Party Links
Some content on our website may include links to external websites.
We are not responsible for the content, accuracy, or practices of third-party websites. Any transactions or interactions with third-party sites are solely between you and that provider.
8. User Feedback & Submissions
If you submit comments, ideas, suggestions, or feedback to us, you agree that we may use them without restriction or obligation to compensate you.
We may monitor or remove content that we consider:
- Unlawful
- Offensive
- Harmful
- In violation of intellectual property rights
Users are responsible for ensuring their submissions do not violate any laws or third-party rights.
9. Personal Information
Any personal information submitted through the website is governed by our Privacy Policy.
10. Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, pricing errors, or inaccuracies related to product descriptions, promotions, or availability.
We reserve the right to:
- Correct errors
- Update information
- Cancel orders affected by incorrect details
These updates may occur without prior notice.
11. Prohibited Uses
You may not use this website or its content for:
- Illegal activities
- Violating intellectual property rights
- Harassment, discrimination, or abuse
- Uploading malicious code or viruses
- Collecting personal information of others
- Spamming, scraping, or automated data extraction
Violation of these rules may result in termination of your access to the website.
12. Disclaimer of Warranties
We do not guarantee that:
- The website will always function without interruption
- The service will always be error-free
- Results obtained from using the website will always be accurate
All products and services are provided “as is” and “as available.”
13. Limitation of Liability
Sugnaa and its team will not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use of the website
- Purchase of products
- Technical errors or service interruptions
This includes losses related to profits, data, or business opportunities.
14. Indemnification
You agree to indemnify and hold Sugnaa and its affiliates harmless from any claims, damages, or legal expenses resulting from:
- Your violation of these Terms
- Your misuse of the website
- Your violation of any law or third-party rights
15. Termination
These Terms remain effective unless terminated by either you or Sugnaa.
We may suspend or terminate access to the website if we believe these Terms have been violated.
16. Governing Law
These Terms of Service are governed by and interpreted under the laws of India.
17. Changes to These Terms
We may update these Terms of Service from time to time.
Changes will be posted on this page. Continued use of the website after updates means you accept the revised Terms.
18. Contact Us
If you have questions regarding these Terms, please contact us: