Privacy Policy

You hereby consent and agree that you have read and fully understand the Privacy Policy of the Website at Sugnaa.com  You further consent that the terms and contents of such Privacy Policy are acceptable to you.

Colors

While we have done our best to display as accurately as possible the colors of the products that appear on the site, we cannot guarantee that your monitor or screen display of any color will be completely accurate, as the screens computer and electronic device screens vary.

Electronic communications

When you use the site or send us emails or other data, information or communications, you agree and understand that you are communicating with us via electronic records and that you consent to receive communications via electronic records from us periodically, and when needed. We will communicate with you by e-mail or electronic registration on our site which will be considered an adequate electronic notification / registration service.

License and site access

We grant you a limited license to personally access and use the Site and the Service. This license does not include any downloading or copying of account information for the benefit of any other vendor or any third party; caching, unauthorized hypertext links to the Site and framing of any Content available through the Site by downloading, posting or transmitting any content that you do not have the right to make available (such as intellectual property from another party); upload, post or transmit any material containing software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionate load on our infrastructure; or any use of data mining, robots or similar data collection and extraction tools. You cannot circumvent the measures we use to prevent or restrict access to the site. Any unauthorized use by you will terminate the authorization or license that we grant to you.

Price information in case of sale by us

We strive to provide you with the best range at the best price. Possible on the products and / or services you purchase from us, however, we do not guarantee that the price will be the lowest for city, region or geography. Prices and availability are subject to change without notice. The prices mentioned on the Site are not subject to comparison with the identical or similar product (s) and / or service (s) available (s) through any online or offline sale. . Pricing is subject to our pricing policy and prices will only be determined at our sole discretion.

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel. your order and inform you of this cancellation. We will have the right to change the price of the product and contact you for further instructions using the email address or telephone number you provided us at the time of registration, or to cancel the order. and to inform you of this cancellation. In the event that we accept your order, it will be charged to your credit card account. Payment can be processed before our shipment of the product you ordered. If we need to cancel the order after processing the payment, said amount will be returned to your account. No refund will be applicable to orders placed by the User under the Cash on Delivery ("COD") option.

Cancellation by us:

Please note that there may be some orders that we cannot accept and need to cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Certain situations that may result in the cancellation of your order include limitations on the quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect in product quality. We may also require verification or additional information before accepting an order. We will contact you if all or part of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, that amount will be returned to your card account.

User cancellations

In the event of order cancellation requests, we reserve the right to accept or reject order cancellation requests for any reason. As part of normal business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we will cancel the order and provide you with the credit. A request for cancellation of an order will only be valid and accepted if it is made within 24 (twenty-four) hours of placing the order on the Site. We will not be able to cancel orders already processed or orders for which cancellation requests are made after the expiration of 24 (twenty-four hours) from the placing of the order. We have the right to decide whether an order has been processed or not. The User undertakes not to contest the decision taken by us and accepts our decision concerning the cancellation.

Fraudulent/Refused Transactions

We may continuously monitor the user's account to prevent fraudulent accounts and transactions. Users with multiple accounts or using our services fraudulently will be liable for legal action under applicable law and we reserve the right to recover the cost of goods, collection costs and attorney fees from persons using fraudulently the site. We reserve the right to take legal action against such persons for fraudulent use of the site and any other illegal act or omission in violation of these terms and conditions. In the event of detection of a fraudulent or refused transaction, before the initiation of legal proceedings, we reserve the right to immediately delete such an account and to refuse all past and pending orders without any liability. For the purposes of this clause, we will not be responsible for any refunds.

As a merchant, we accept no responsibility for any loss or damage resulting directly or indirectly from the denial of authorization for any transaction, due to the cardholder having exceeded the predefined limit mutually agreed upon by us. with our acquiring bank from time to time.

Credit Card Details

You agree, understand and confirm that the credit card details provided by you to avail the services on the site will be correct and accurate and you must not use the credit card that is not legally yours, that is ie in a credit card transaction you must use your own credit card. You further agree and agree to provide us with correct and valid credit card information. Further, such information will not be used and shared by us with any third party, except as required for fraud verification or by law, regulation or court order. We will not be responsible for any credit card fraud. The responsibility for the fraudulent use of a card will rest with you and the responsibility for “proving otherwise” will rest exclusively with you.

Disclaimer of warranty

All content, products and services on the site, or obtained from a website to which the site is linked (a "linked site") are provided to you "as is" without warranty of any kind, express or implied, including, but not limited to, the implied warranties of the merchant's ability and suitability for any particular use, title, non-infringement, safety or accuracy. All warranties, if any, relating to the product and services would be provided by the manufacturer / supplier of that product and not by us. Any claim relating to the same must be raised against the respective manufacturer / supplier and not against us under any circumstances. We do not endorse and are not responsible for:

1. The accuracy or reliability of any opinion, advice or statement made on the site by a party other than us,
2. Any content provided on linked sites
3. The capabilities or reliability of any product or service obtained from a linked site. Other than as required by applicable consumer protection law, we will not be liable in any way for any loss or damage caused by a user's reliance on information obtained through the site or a linked site, or user confidence in any product or service obtained from a site link. It is the user's responsibility to assess the accuracy, completeness or usefulness of any opinion, advice or other content available on the site or obtained from a linked site. Please seek professional advice, as appropriate, regarding the evaluation of any specific review, tip, product, service or other content.

Limitation of Liability

You expressly understand and agree that the Company and its subsidiaries, affiliates, officers, employees, agents, shareholders and licensors will not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profit, opportunity, goodwill, use, data or other intangible loss (even if the company has been informed of the possibility of such damages), resulting from the use of the site, from the sale and provision of merchandise content or any related / unrelated services and other services offered on the site from time to time.

Trademarks

The trademarks, logos and service marks ("Marks") displayed on the Site are our property and / or the property of the respective persons. Users are prohibited from using any Marks for any purpose without our prior written permission or a third party who may own the Marks. All information and content, including software available on or through the Site (“Content”), is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any content available on or through the site for commercial or public purposes.

The Site contains copyrighted material, trademarks and other proprietary information including, but not limited to, text, software, photos, videos, graphics and the 'All of the Company's copyrighted content as a collective work under applicable copyright laws. The Company owns a copyright in the selection, coordination, arrangement and improvement of such content, as well as in the original content. The User acknowledges that he / she does not acquire any property rights by downloading material protected by copyright. Trademarks located on or on the Site or on a website owned or otherwise operated in conjunction with the Company will not be deemed to be in the public domain but rather the exclusive property of the Company unless such site is licensed. the owner of the trademark. in this case, this license is for the exclusive benefit and use of the Company, unless otherwise indicated.