Returns & Exchange Policy

Return & Exchange Policy

At Sugnaa, we strive to ensure every transaction with us is seamless and meets the highest quality standards. To maintain this commitment, we adhere to the following policies:

1. No Returns

   • We do not accept returns for purchased items.

2. Credit Notes

   • In cases where a customer is dissatisfied with their purchase, we may issue a credit note. This allows you to shop with us again, ensuring your satisfaction in subsequent purchases.

3. Size Exchanges

   • We offer size exchanges if there is a discrepancy.
   • Exchanges are subject to applicable shipping charges, which will be communicated at the time of the request.

4. Exchange Request Timeline

   • Any exchange request must be initiated within 72 hours of delivery.

For any assistance, please reach out to our customer service team. Your satisfaction is our priority!