Returns & Exchange Policy

Return & Exchange Policy

At Sugnaa, we strive to ensure every transaction with us is seamless and meets the highest quality standards. To maintain this commitment, we adhere to the following policies:

  1. No Returns

    • We do not accept returns for purchased items.

  2. Credit Notes

    • In cases where a customer is dissatisfied with their purchase, we may issue a credit note. This allows you to shop with us again, ensuring your satisfaction in subsequent purchases.

  3. Size Exchanges

    • We offer size exchanges if there is a discrepancy.
    • Exchanges are subject to applicable shipping charges, which will be communicated at the time of the request.

  4. Exchange Request Timeline

    • Any exchange request must be initiated within 72 hours of delivery.

For any assistance, please reach out to our customer service team. Your satisfaction is our priority!

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